For iPhone & iPad 


You may be eligible for a refund for the purchase you've made in our apps including subscriptions. However, we do not handle payments or subscriptions. Payments and refunds are managed by Apple. Therefore, you would need to contact Apple to request a refund.


Step 1: Access Refund Portal


Step 2: Enter Details

  • Tap or click "I'd like to," 
  • Then choose "Request a refund." 
  • Write the reason of your request


Step 3: Submit your request

  • Choose the app you would like to request a refund from
  • Tap 'Submit' button


If you already submitted a refund request, please read this article 'Check the status of your refund request' on Apple Support page.


If a refund is issued to your account, you will lose access to the premium features that is available with your subscription.


If you still have questions, please read 'Request a refund for apps or content that you bought from Apple' article on Apple Support page.



For Android Devices 


Step 1: Access Refund Portal



Step 2: Enter the Details


  • Request your Google Play refund
  • Then confirm the account used to make the purchase
  • Follow the instructions


Step 3: Submit your request


If you have already submitted a refund request, please read this article, 'Check the status of your refund request' on the Google Play Support page.


If a refund is issued to your account, you will lose access to the premium features that is available with your subscription.


If you still have questions, please read the article “Learn about refunds on Google Play” on the Google Play page.